No, I'm not talking about people who are against the use of technology, or are behind the times and are still using a manual typewriter. I'm talking about "technology" that is so old and antiquated, but it is still used in "modern" business processes.
I'm talking about the fax machine.
Why do business continue to build human interaction workflow that forces the use of a fax machine? I recently had to fill out a application form and (ugh) fax it to a company. This required me to dig about a phone cable, hook up my laptop, scan in the document, and wait....and wait...and wait some more while it sends the fax over a SLOW dial-up connection. Granted, this would have been simpler had I owned a fax machine, but I can't bring myself to buy one - I would use it so infrequently.
I can't wait until faxes are relegated to the same status as snail mail. Most people send email, instead of snail mail. When will I be able to easily (and free) send efaxes?
Faxing - the new Anti-Technology!